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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Carr Jr.

March 20, 2026

5  out of  5
rating by James Carr Jr.
"I have be shopping for new auto insurance for a while now and a relative was online and saw all the great reviews for Kandiss Ecton. She is one of the best agents I’ve worked with hands down. She was very informative and made the process quick and easy. I would highly recommend."
We responded:
"I can’t tell you how much your kind words mean to me James! It truly was a pleasure working with you, and I’m so glad I could make the process smooth and easy. Helping wonderful people like you is what makes my job so rewarding. Thank you from the bottom of my heart for trusting me and for your thoughtful recommendation—it really brightened my day! If you ever need anything else, I’m always here to help!"
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Clara Fortune

March 19, 2026

5  out of  5
rating by Clara Fortune
"Help me thru paperwork and provided services I needed and was polite"
We responded:
"Thank you for your feedback! I’m glad I could assist you with the paperwork and provide the services you needed. It’s important to me to be polite and helpful throughout the process, and I appreciate you noticing. Please don’t hesitate to reach out if you need anything else! -Best, Kandiss"
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Christina Mullins

March 18, 2026

5  out of  5
rating by Christina Mullins
"I needed to switch some details on my account and Chris helped me with everything that needed done. He was efficient and quick with his response time and helped lower my payment! Thank you for your help and time!!"
We responded:
"Thank you for sharing your experience! I’m glad to hear that Chris was able to assist you quickly and efficiently, and that he helped lower your payment. We appreciate your kind words and are always here to help whenever you need us. Thanks again for your trust! -Best, Kandiss"
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Independent Woman

March 18, 2026

5  out of  5
rating by Independent Woman
"I had the most great experience with Agent Chris Walter on 03/17/26. Chris took his time to explain my current coverages and options. He provided me with a quote for a new vehicle within a matter of minutes. What really stood out was how patient and professional he was. When I presented more questions, he answered quickly and made everything easy to understand . YOU'RE THE BEST CHRIS. I would highly recommend this agent for those that is looking for insurance agent that is very knowledgeable!! You deserves these five stars!!!!!!"
We responded:
"Hello, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Kandiss "
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Christina nancoff

March 17, 2026

5  out of  5
rating by Christina nancoff
"Brittany is wonderful, respectful, honest and got my quote done fast! Hard qualities to find these days. Thanks so much for making insurance easy."
We responded:
"Thank you so much for your kind words! We’re happy to hear that Brittany provided fast, honest, and respectful service—qualities we truly value. It’s great to know she made the insurance process easy for you. We appreciate your trust and look forward to assisting you anytime you need! -Best, Kandiss"
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R C

March 6, 2026

5  out of  5
rating by R C
"Brittany gave me a quote the other day she was great, quick and friendly. She was very helpful and gave me quite a good price for my vehicle. I'll definitely be back"
We responded:
"Thank you so much for your kind words! I’m glad to hear that Brittany was quick, friendly, and helpful in providing you with a great quote. We’re happy to have her on our team, and we look forward to assisting you again whenever you need. Thanks for choosing us! Best, Kandiss"
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Kelley Clary

March 3, 2026

5  out of  5
rating by Kelley Clary
"Brittany was a joy to work with. She's very knowledgeable and very helpful. She patiently explained everything and took time to make sure that I understood. I would definitely recommend her to anyone and everyone!"
We responded:
"Thank you so much for your wonderful feedback! I’m thrilled to hear that Brittany was able to provide you with the knowledge and support you needed. It means a lot that she took the time to ensure you felt confident throughout the process. Your recommendation is greatly appreciated, and we’re always here to help whenever you need us! -Best, Kandiss"
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Stephen Sample

February 28, 2026

5  out of  5
rating by Stephen Sample
"Chris was awesome! Very knowledgeable and easy to do business with."
We responded:
"Thank you so much for your kind words! I’m glad to hear that Chris was able to provide knowledgeable and friendly service. We’re lucky to have him on our team, and I’ll be sure to share your feedback with him. If you ever need anything else, please don’t hesitate to reach out! Best, Kandiss"
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Nyla

February 25, 2026

5  out of  5
rating by Nyla
"I recently switched my car insurance and had the pleasure of working with Justin Barfield. He was extremely helpful, patient, and made the entire process quick and stress free. He explained everything clearly and found me a great quote that I’m very satisfied with. The experience was smooth from start to finish. I truly appreciate his professionalism and would definitely recommend him to anyone looking for new insurance."
We responded:
"Thank you so much for your kind words! I’m really glad to hear that your experience with Justin was smooth and that he could help make the process easy and stress-free for you. It’s always our goal to provide clear explanations and find the best options for my clients. I truly appreciate your recommendation and look forward to assisting you again in the future if you ever need anything. Thanks again! -Kandiss"
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Larome Langston

February 9, 2026

5  out of  5
rating by Larome Langston
"Justin Barfield helped me tremendously with my policy. He was very knowledgeable."
We responded:
"Larome, we appreciate your kind words about Justin! We are so happy to hear that your experience with him was such a positive one. Our team will always work hard for your business! Thank you. - Kandiss"
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Brandy Langstone

February 9, 2026

5  out of  5
rating by Brandy Langstone
"Justin Barfield was very good at explaining my policy. He was very personable."
We responded:
"Brandy, thank you so much for sharing this with us! We're so happy to hear that Justin was personable and good at explaining your policy. We're always here to help! - Kandiss "
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Christopher Carter

February 4, 2026

5  out of  5
rating by Christopher Carter
"I am ALWAYS treated with the upmost respect from anyone at Kandis Ectons office. Today, I called to get some answers and Chris took care of it promptly and efficiently."
We responded:
"Christopher, your experience with our office is exactly what we strive for! We are so happy to hear that Chris was able to answer your questions efficiently and promptly! Thank you so much for taking the time to share this with us! - Kandiss "
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Dorian Prather

January 27, 2026

5  out of  5
rating by Dorian Prather
"Justin was cool and invested in helping me out. He helped me get the renters insurance I needed for my new apartment and also suggested an auto bundles. At first I told him its okay but actually beat Allstate (my last insurance) and found some discount I ain’t even know I could qualified for. I didn’t think my premium could go any lower so that was a nice surprise. Thanks again Justin appreciate you"
We responded:
"Dorian, thank you for taking a moment to share your positive experience with Justin with us! Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Kandiss"
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Kelly B

January 23, 2026

5  out of  5
rating by Kelly B
"Was looking for some information since it's the beginning of the year. I spoke with Chris in customer service. Chris was very helpful, friendly, knowledgeable, and professional."
We responded:
"Kelly, thank you for sharing this about Chris! Your experience with him is exactly what we strive for. If you need anything at all, please don't hesitate to reach out! - Kandiss "
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Dion Thornton

January 23, 2026

5  out of  5
rating by Dion Thornton
"Great customer service"
We responded:
"Thank you so much for sharing this with us, Dion! We are so happy to hear that your had a great experience with our office. We're always here to help! - Kandiss"
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Margaret Battle

January 22, 2026

5  out of  5
rating by Margaret Battle
"Was considering moving to Detroit and I wanted to get some prices on local auto insurance in comparison to what I’ve been paying. Spoke with Chris Walters. He was very knowledgeable about the different coverages available and what would best suit my husband and me. He also was able to quote property insurance on a couple of homes we had visited. This was helpful in our decision to move. I highly recommend the Ecton agency and Chris Walter!"
We responded:
"Margaret, thank you so much for the great review! We're so glad Chris was able to take such great care of you. Helping clients feel informed and confident is always our goal! We truly appreciate the recommendation and support more than you know. We're here if you need anything at all! - Kandiss"
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Jason Campbell

January 21, 2026

5  out of  5
rating by Jason Campbell
"Brittany was so helpful and awesome. She bundled my auto and renters and saved me a lot of money!"
We responded:
"Jason, Thank you for sharing your great experience! We’re so glad Brittany could help bundle your auto and renters policies and save you money. We appreciate your trust and are here whenever you need us! - Kandiss"
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Mistflower Moore

January 21, 2026

5  out of  5
rating by Mistflower Moore
"I love my State farm family Ms Brittany, Kandiss & the rest of the staff is very friendly, welcomeing Kandiss was very professional an excellent with helping me find the policy that fits my needs & concerns. I appreciate Brittany she was very patient and helpful with assisting me with explaining my policy an making sure I was getting all I needed. God bless you all 😘"
We responded:
"Thank you so much for your thoughtful review! Reading it made my day. My team and I are always here to help and we are so grateful that you are part of our State Farm family! If you need anything at all, please don't hesitate to give us a call! - Kandiss"
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Brian Johnson

December 19, 2025

5  out of  5
rating by Brian Johnson
"Kandiss provided me with excellent service and she is very knowledgeable. She really takes her time in explaining the policy to your understanding."
We responded:
"Brian, reading your review made my day! I am always here to help and provide you with excellent customer care. If you need anything, please give us a call. My team and I are always here to help! Thank you so much for your kind words. - Kandiss"
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Tyisha

December 19, 2025

5  out of  5
rating by Tyisha
"Brittany did an awesome job thank you"
We responded:
"Tyisha, thank you for taking a moment to share this with us! We are so happy to hear that Brittany took great care of you. If you need anything else, please don't hesitate to reach out! - Kandiss"
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renay hosendove

November 19, 2025

5  out of  5
rating by renay hosendove
"KandisChris and Brittany are very friendly and helpful, I'm glad they are always willing to help and be patient with me .I would recommend them to my friends and family 😊 Thank you guys for all your help"
We responded:
"Thank you for your kind words and recommendation, Renay! We’re so glad you felt supported by our team. It’s our pleasure to help with your insurance needs, and we’re here whenever you need us! - Kandiss "
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andrea spradlin

November 19, 2025

5  out of  5
rating by andrea spradlin
"Great customer service. Chris Walter helped me and my husband with auto insurance. All my questions were answered and he was a pleasure to talk to."
We responded:
"Andrea, our wish is that we always provide you with an excellent customer service experience. We could not be happier to see such kind feedback! Thank you. - Kandiss"
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Katy Alex Langford

November 11, 2025

5  out of  5
rating by Katy Alex Langford
"so I was with another popular auto company and paying for just the auto policy. Shout out to Kandiss for setting me up with a good bundle deal that saves me roughly $30 a month, and gives me better coverage overall. Shes very professional, prompt and I recommend doing business with her."
We responded:
"Katy, Thank you for the five-star review! My team and I will always be here for you to serve you and provide you with top-notch service! - Kandiss"
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Greg Spradlin

November 10, 2025

5  out of  5
rating by Greg Spradlin
"Chris Walter was such a pleasure to talk with, he answered all my questions I had and enjoyed talking with him. Thanks so much for the great customer service and taken the time to help with all my questions."
We responded:
"Greg, It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Kandiss"
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MINative Girl

October 23, 2025

5  out of  5
rating by MINative Girl
"Brittany was great! Exceptional customer service. Addressed all my needs. Highly recommend them to anyone."
We responded:
"Hello, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Kandiss"