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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

SONDRA STEPHENS

September 21, 2023

5  out of  5 rating by SONDRA STEPHENS
"Katelyn was very helpful she took her time and reached all my payment and went over them with me she had patience and she was very understanding of my concerns and very very professional. I did walk in upset but left with a smile. Thank you Kandiss you are the best 😊"

Paul Kelley

September 8, 2023

5  out of  5 rating by Paul Kelley
"Alaysha Chavis helped my wife and I immensely with Auto and Homeowner's policies. We are retired and on a fixed income, which makes it difficult to maintain balance with the rising costs of these insurances. Alaysha understood our need and took extra time to complete this task for us. She is knowledgeable, patient and extremely pleasant. We are happy to be with State Farm again and would highly recommend them to anyone looking for good insurance with a reputable company."
Profile photo of Sean Bush

Sean Bush

September 7, 2023

5  out of  5 rating by Sean Bush
"Kandiss was amazing. She patiently took her time to review everything with me and also put effort into informing me about all discounts available. For anyone looking for insurance coverage home, auto etc... I recommend you give this location a try."

Aisha Amazing

September 5, 2023

5  out of  5 rating by Aisha Amazing
"Alaysha was very professional and helpful."

R Affey

September 4, 2023

5  out of  5 rating by R Affey
"Alysha was fantastic took me through all the scenarios for my insurance and was very helpful thank you so much"

L Chavis

September 1, 2023

5  out of  5 rating by L Chavis
"Alaysha is the best!!! Thanks so much State Farm"

Kenneth Blair

August 23, 2023

5  out of  5 rating by Kenneth Blair
"They are amazing and customer service is top notch. Katelyn helped me get a great policy within minutes. Definitely ask for her."

Jacqueline Nix

August 22, 2023

5  out of  5 rating by Jacqueline Nix
"Best Ever"

Debra H.

August 15, 2023

5  out of  5 rating by Debra H.
"Ms. Chavis was extremely helpful, efficient, pleasant and professional. She took the time to understand my needs and then accessed products to deliver exactly what I wanted. I would highly recommend her and State Farm without reservation."

Adriah Williams

August 9, 2023

5  out of  5 rating by Adriah Williams
"My customer service representative at the Ectonn insurance agency ...was the best ,,very efficient & differently. Customer service original....Alaysha"

Dee Nicole

August 8, 2023

5  out of  5 rating by Dee Nicole
"Great customer service, very pleasant to speak with and handled all my insurance needs within minutes!"

Garry Thompson

July 31, 2023

5  out of  5 rating by Garry Thompson
"It's a good company with good people"

Ky Y

July 29, 2023

5  out of  5 rating by Ky Y
"Katelyn was very helpful and professional. She answered all my questions and made my experience very easy!"

but199018

July 27, 2023

5  out of  5 rating by but199018
"Alaysha was very nice and helpful. She helped me save money and got my home covered. Very thankful!"

Deniqua Haddock

July 25, 2023

5  out of  5 rating by Deniqua Haddock
"Alaysha provided great customer service and I'm extremely pleased."

Shay H

July 21, 2023

5  out of  5 rating by Shay H
"It was a pleasure doing business with Kandiss Ecton. She was very thorough and efficient. I’ll be sure to refer family and friends to her office if they’re in need of insurance."

D Cl

July 19, 2023

5  out of  5 rating by D Cl
"Jacob was very thorough and knowledgeable concerning my policy I would highly recommend State Farm. SIGNED D CLARK."

Ava Evans

July 18, 2023

5  out of  5 rating by Ava Evans
"I had the best experience with Alicia, she was very professional and patient. We need more of those people on our staff."

teamplayers69ify

July 10, 2023

5  out of  5 rating by teamplayers69ify
"Highly recommend this insurance branch. Alaysha... was my agent, and answer all my questions and concerns. Very perfessional staff. Glad to be part of the state farm family"

Shanee Landfair

July 3, 2023

5  out of  5 rating by Shanee Landfair
"ALAYSHA did a wonderful job"

Geraldine Ezman

June 30, 2023

5  out of  5 rating by Geraldine Ezman
"Miranda did a great job explaining my pip! She told me exactly what I needed! Thanks again! I recommend this State Farm!"

Betty Scott

June 28, 2023

5  out of  5 rating by Betty Scott
"Very professional play some attitude patient and very helpful."

Independent Woman

June 26, 2023

5  out of  5 rating by Independent Woman
"I would give them 10 stars if the system allowed me to! I just called and requested a name removed off of my homeowners insurance. It was taken care of immediately! I swear I just love this office. Thank you once again for being so professional and prompt with all of my requests. M. Bolden"

Daevon Pettas

June 11, 2023

5  out of  5 rating by Daevon Pettas
"Talking with Katelyn was one of the best things that has happened during my journey of shopping for insurance. Not only was very transparent when talking with me, she made it very easy for me to follow and showed that she actually cared about my situation while shopping around. She was extremely personable and i could feel her empathy radiating throughout our conversation. she was the very first person i talked to and man has she set the bar. Katelyn was extraordinary and she really shows that she has a burning passion to save us money and educate us on what we would be getting into. Katelyn has made this a very easy and educational process. Thank you for providing such immaculate services…you will do very well in the future."

tacara may

June 9, 2023

5  out of  5 rating by tacara may
"Katelyn is so professional and patient. She explained everything so thoroughly. I highly recommend her!!!"