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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tracy Carter

Tracy Carter

March 22, 2025

5  out of  5
rating by Tracy Carter
"Kandiss and her team was very professional and helpful in taking care of my urgent need to get insurance."
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Shelly Rose

March 14, 2025

5  out of  5
rating by Shelly Rose
"I was T-boned by a truck and in less than 24 hrs state farm had my car already listed as totaled had contacted me to inquire about hospital bills and the rental agency had called me before I could call them all by 9am the next morning when my accident was at 430pm the previous day. They were on the ball with my claim within 2 hours of us calling them they were amazing. I would recommend them to anyone."
We responded:
"Thank you so much for your kind words, Shelly! We’re glad to hear that our team has been there for you during this time. It’s our priority to provide support and assistance whenever you need it. If there’s anything else we can do, please don’t hesitate to reach out. - Kandiss "
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Donesha Dedmon

March 13, 2025

5  out of  5
rating by Donesha Dedmon
"I did an online quote at first and couldn't complete it. Ms. Kandiss contacted me by phone to make sure all my needs were met. She was very polite and patient. Thank you so much for your assistance through this process of finding insurance."
We responded:
"Thank you for your feedback, Donesha! We’re so pleased to hear that you feel supported by our team. Your kind words means everything to us, and we’re here whenever you need assistance! - Kandiss "
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Richard Tate

March 10, 2025

5  out of  5
rating by Richard Tate
"The customer service at Kandiss Ecton State Farm is unmatched! Brittany and Anthony are both extremely friendly and knowledgeable. Kandiss has done a great job with this office!"
We responded:
"Richard, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Kandiss"
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Sonya Gaines

March 10, 2025

5  out of  5
rating by Sonya Gaines
"Kandiss was very detailed and helpful in providing me with information, which ultimately convinced me to come back to State Farm for my autos, bundled with homeowners , insurance."
We responded:
"Sonya, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Kandiss"
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Chris Emilii

March 10, 2025

5  out of  5
rating by Chris Emilii
"Got me right with a good coverage plan with a good rate like what they say on the commercials Kandiss thank you for your help with everything"
We responded:
"Chris, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Kandiss"
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Vince Mendoza

March 7, 2025

5  out of  5
rating by Vince Mendoza
"Kandiss was great to work with. Answered all of my questions and adjusted my policy to my needs within my budget. I recommend working with her."
We responded:
"Vince, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Kandiss"
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rachel P

March 4, 2025

5  out of  5
rating by rachel P
"I just wanted to come on here and say that Brittany was absolutely amazing! She went above and beyond anything I expected! I messed up filling out my insurance online, not only did Brittany call me and tell me I messed it up but then she proceeded to completely fix it for me! Any other place would’ve told me to call customer care but Brittany completely took care of it for me! Once again I would 100% visit Brittany!"
We responded:
"Rachel, our wish is that we always provide you with an excellent customer service experience. We could not be happier to see such kind feedback! Thank you. - Kandiss"
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Meek N

February 21, 2025

5  out of  5
rating by Meek N
"Anthony did a wonderful job helping me save some money on my policy."
We responded:
"Meek, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Kandiss "
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Kenyatta Smiley

February 20, 2025

5  out of  5
rating by Kenyatta Smiley
"I had a fantastic experience with Kandiss at State Farm! The customer service was outstanding, responsive, helpful, and genuinely caring. Kandiss made the process smooth and stress-free, and I truly appreciate the professionalism. I highly recommend her to anyone looking for reliable insurance with great support! Thank you again Kandiss!"
We responded:
"Kenyatta, thank you for your kind review and recommendation! We will always look forward to assisting you in your time of need. The importance of keeping our customers satisfied with their insurance needs will be a priority at our office for a lifetime. My team and I can't thank you enough for sharing your experience with us! - Kandiss "
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Alicia Bonner

February 18, 2025

5  out of  5
rating by Alicia Bonner
"I called this agency because my mom’s insurance went up $100 with another company. Anthony took amazing care of us. She got full coverage on her vehicle and homeowners insurance for less than what she was paying with the other people. Cherry on top is the office is less than a mile from her house. Thank you a million times Anthony. I’m recommending you to everyone."
We responded:
"Thank you for sharing your experience, Alicia! We’re delighted to hear that Anthony provided you and your mom with knowledgeable and courteous service regarding your insurance needs. Your satisfaction is our priority, and we appreciate your kind words. If you have any more questions or need assistance in the future, please don’t hesitate to reach out! - Kandiss"
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Yassin

February 13, 2025

5  out of  5
rating by Yassin
"Kandiss and Brittany are very helpful. I have my auto, home and rental policies with them. They are pleasure to work with."
We responded:
"Yassin, the time you spend with us is always a pleasure for my team and I. Please know we will always be a phone call away when you’re in need. - Kandiss"
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Loren Harper

February 12, 2025

5  out of  5
rating by Loren Harper
"Brittany has been an extraordinary representative and has provided excellent customer service."
We responded:
"Loren, I look forward to maintaining a great relationship with you as your business and feedback is important to my team and I. Thank you! - Kandiss"
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Donna Brown

January 27, 2025

5  out of  5
rating by Donna Brown
"I am very pleased with the service that I am provided with by Brittany and Kandis they are very responsive and give great customer service at all times and one of the most courteous business I've seen in a long time. Ladies keep up the good work , you are appreciated. Thanks"
We responded:
"Donna, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Kandiss"
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Dmarious Parson

January 27, 2025

5  out of  5
rating by Dmarious Parson
"I was helped with patience from Brittany. I most appreciate her willingness to ensure that my request would be acknowledged. I asked for a beacon to be sent to a different address than my home because I work often and don't trust my neighbors. She did, although it seems to have gotten lost in the mail lol (not her fault) i still picked one up from the office myself. This was my biggest worry to receive it in time to activate the beacon but she assisted me and even reached out on her own to see if it had been set up, which I already did but the thought was gracious in itself. Thank you Brittany. 😊"
We responded:
"Dmarious, our goal will always be to leave you with a satisfying experience! I am so grateful to have such a terrific team behind me each day. Thank you for taking the time to share this! - Kandiss"
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Ava Evans

January 24, 2025

5  out of  5
rating by Ava Evans
"Anthony responded quickly to my request. This State Farm Agency has provided excellent customer service."
We responded:
"Ava, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Kandiss"
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Red Croft

January 15, 2025

5  out of  5
rating by Red Croft
"Brittany was helpful and an absolute pleasure to speak with while we resolved a clerical issue. Not many people are so calm and collected and personable in customer service situations, but she is an example to follow. This branch has been awesome from front to back."
We responded:
"Hello, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Kandiss"
Profile photo of Megan Miller

Megan Miller

January 15, 2025

5  out of  5
rating by Megan Miller
"I cannot recommend Kandiss enough! Within 24 hours of inquiring about a new home and auto package, she was able to do more for me than my previous insurance agency had in the last month. On top of that, she explained everything in a way that was thorough, yet easy to understand. My only regret is not calling her sooner!"
We responded:
"Megan, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Kandiss"
Profile photo of Crystal Fox

Crystal Fox

January 10, 2025

5  out of  5
rating by Crystal Fox
"The service was fast very helpful and wonderful attitude thank u"
We responded:
"Thank you for your feedback, Crystal! We’re so pleased to hear that you feel supported by our team. Your kind words means everything to us, and we’re here whenever you need assistance! - Kandiss "
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Delila King

January 2, 2025

5  out of  5
rating by Delila King
"Anthony thank you for excellent customer service. Whenever I call to make a payment or asked question you’re always willing to assist. Very polite and understanding to all needs. Thank you."
We responded:
"Delila, I’m so glad we were able to give you the confidence with your chosen policy. We promise to continue giving you an exceptional service with our steadfast dedication throughout your time with us. - Kandiss"
Profile photo of Kenyatta King

Kenyatta King

December 31, 2024

5  out of  5
rating by Kenyatta King
"Brittany is amazing. She is very professional and will follow-up in a timely manner."
We responded:
"Kenyatta, continuing a relationship with our customers is what we look forward to after we have assisted you with your current insurance matters! - Kandiss"
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Briscoe Briscoe

December 27, 2024

5  out of  5
rating by Briscoe Briscoe
"Kandiss was very attentive and helpful getting me the best quote possible along with not pressuring the upgrades of the plan which means alot"
We responded:
"Briscoe, thank you for the great feedback! I'm so glad to hear that I could help you find the right solutions. It's always my priority to provide an honest and thorough assessment. If you ever have more questions or need assistance, feel free to reach out anytime! - Kandiss "
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Blair Sutherland

December 23, 2024

5  out of  5
rating by Blair Sutherland
"Kandiss was very lovely to speak to and get help from. It was my first time ever getting auto insurance so her help was amazing. I’m happy with how everything turned out too. Thank you again Kandiss."
We responded:
"Blair, your kind words are greatly appreciated! I am so glad I could help you with all of your insurance needs and address any questions you had. I look forward to serving you for many years to come! - Kandiss "
Profile photo of Jessica Herman

Jessica Herman

December 20, 2024

5  out of  5
rating by Jessica Herman
"Helped me through my insurance issue and saved me money great experience thank you Anthony"
We responded:
"Jessica, I am so happy to hear that Anthony was able to answer your questions and ensure that you have all of the coverage you need! If you ever need assistance in the future, don’t hesitate to reach out! - Kandiss"
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Stace

December 17, 2024

5  out of  5
rating by Stace
"Thank you for all your help Anthony from State Farm😊 The office was clean and everyone was friendly. Best of all I received a quote lower than my current insurance✨"
We responded:
"Stace, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Kandiss"